Privacy Policy

Last updated: 10 July 2026

Introduction and Scope

This Privacy Policy describes how SALTZ LTD, a company registered and operating in the United Kingdom with its principal office at 4 - 6 Greatorex Street, London, E1 5NF, collects, uses, stores, shares and protects personal data when you visit saltzltd.works, contact us at it.team@saltzltd.works, engage our cloud infrastructure, DevOps, big data analytics, managed IT, cybersecurity, database administration or enterprise systems integration services, or otherwise interact with our business.

SALTZ LTD is committed to protecting the privacy and security of personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and all applicable supplementary legislation. This policy applies to all personal data processed by SALTZ LTD regardless of whether you are a prospective client, current client, former client, supplier, partner, website visitor or job applicant.

By using our website, submitting a profile request, engaging our services or providing personal data to us in any other manner, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, you should not use our website or services and should contact us to discuss your concerns.

Additional provisions under this section confirm that SALTZ LTD, operating at 4 - 6 Greatorex Street, London, E1 5NF United Kingdom and reachable at it.team@saltzltd.works, maintains full compliance with applicable United Kingdom legislation governing introduction and scope. Clients engaging our cloud infrastructure, DevOps, big data analytics, managed IT, cybersecurity, database administration and enterprise systems integration services should review these terms carefully. Where conflicts arise between general guidance and specific contractual agreements, the executed service agreement shall prevail. SALTZ LTD reserves the right to update these provisions to reflect changes in law, regulatory guidance or operational practice, with reasonable notice provided through saltzltd.works or direct communication to affected clients.

Data Controller Information

SALTZ LTD acts as the data controller for personal data collected through saltzltd.works and in connection with our professional services. As the data controller, we determine the purposes and means of processing personal data and are responsible for ensuring that such processing complies with applicable data protection law.

You may contact our data protection team at it.team@saltzltd.works or by post at 4 - 6 Greatorex Street, London, E1 5NF United Kingdom. For formal data subject requests, please include sufficient information to verify your identity and specify the nature of your request.

Where SALTZ LTD processes personal data on behalf of clients as a data processor, separate data processing agreements govern that processing. This Privacy Policy primarily addresses processing where SALTZ LTD acts as the data controller.

Categories of Personal Data Collected

We collect and process various categories of personal data depending on your relationship with SALTZ LTD. Identity data includes your name, job title, company name and professional identifiers. Contact data includes email addresses, telephone numbers, postal addresses and communication preferences.

Technical data collected through saltzltd.works includes IP addresses, browser types and versions, operating systems, device identifiers, referral sources, page views, session duration and interaction patterns. This data helps us maintain website security, improve performance and understand how visitors use our calibration resources.

Engagement data includes information you provide when submitting profile requests, service enquiries, support tickets or contractual documentation. This may encompass project requirements, infrastructure specifications, business objectives and technical environment details necessary for service delivery.

Financial data includes billing addresses, payment records, invoice details and transaction histories related to services rendered. We do not store full payment card numbers on our systems; payment processing is handled by regulated third-party payment providers.

Communications data includes records of correspondence between you and SALTZ LTD, including emails, telephone call notes, meeting minutes and support interaction logs maintained for service quality and contractual compliance purposes.

Lawful Bases for Processing

SALTZ LTD processes personal data only where a lawful basis under UK GDPR applies. Contractual necessity applies when processing is required to perform our agreement with you or to take pre-contractual steps at your request, such as reviewing profile requests and preparing service proposals.

Legitimate interests apply when processing is necessary for our legitimate business purposes, including website security, service improvement, fraud prevention, internal administration and direct marketing to existing clients, provided your rights do not override these interests.

Legal obligation applies when processing is necessary to comply with applicable law, including tax reporting, regulatory compliance, court orders and law enforcement requests.

Consent applies where required for specific processing activities, such as non-essential cookies, marketing communications to prospective clients and optional data sharing. You may withdraw consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.

How We Use Personal Data

We use personal data to deliver, manage and improve our cloud infrastructure, DevOps, big data analytics, managed IT, cybersecurity, database administration and enterprise systems integration services. This includes assessing profile requests, preparing proposals, executing service agreements, performing technical work and providing ongoing support.

We use contact and engagement data to communicate with you about service delivery, project milestones, support issues, billing matters and account administration. Communications are conducted through it.team@saltzltd.works, telephone and other channels you have authorised.

We use technical and usage data to maintain website security, detect and prevent unauthorised access, analyse performance trends and improve the structure and content of saltzltd.works.

We use financial data to process payments, issue invoices, maintain accounting records and comply with tax and financial reporting obligations under United Kingdom law.

Data Sharing and Third Parties

SALTZ LTD does not sell personal data to third parties. We share personal data only where necessary for service delivery, legal compliance or with your explicit consent.

Service providers and subprocessors who assist in delivering our services may receive personal data under strict contractual obligations. These include cloud hosting providers, payment processors, email service providers, analytics platforms and professional advisers such as accountants and legal counsel.

Where our services require access to your systems or data environments, processing occurs under the terms of our service agreement and applicable data processing addendum. Access is limited to personnel with legitimate operational requirements.

We may disclose personal data to regulatory authorities, law enforcement agencies or courts when required by applicable law, court order or governmental request, or where disclosure is necessary to protect the rights, property or safety of SALTZ LTD, our clients or others.

International Data Transfers

SALTZ LTD is based in the United Kingdom. Where personal data is transferred outside the UK to countries without an adequacy decision, we implement appropriate safeguards including Standard Contractual Clauses approved by the Information Commissioner's Office, binding corporate rules or other mechanisms recognised under UK data protection law.

Cloud infrastructure and managed services may involve processing in multiple jurisdictions depending on your service configuration. We document transfer mechanisms in our service agreements and data processing addenda and conduct transfer impact assessments where required.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting requirements. Retention periods vary by data category and processing purpose.

Profile request and enquiry data is retained for twenty-four months unless a service engagement commences, in which case relevant data is incorporated into client records. Client engagement data is retained for the duration of the service relationship plus seven years for contractual and regulatory compliance.

Financial and billing records are retained for seven years in accordance with UK tax legislation. Technical logs and security records are retained for twelve to thirty-six months depending on the nature of the data and operational requirements.

When retention periods expire, personal data is securely deleted or anonymised so that it can no longer be associated with identifiable individuals.

Data Security

SALTZ LTD implements appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, destruction and loss. Measures include access controls, encryption, network security, employee training, incident response procedures and regular security assessments.

Access to personal data is restricted to authorised personnel who require such access for legitimate business purposes. All staff with data access responsibilities receive data protection training and are bound by confidentiality obligations.

Despite our security measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but commit to notifying affected individuals and the Information Commissioner's Office of personal data breaches where required by law.

Your Rights

Under UK data protection law, you have the right to access personal data we hold about you, request correction of inaccurate data, request erasure in certain circumstances, restrict processing, object to processing based on legitimate interests, request data portability where processing is automated and based on consent or contract, and withdraw consent where processing relies on consent.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data protection rights have been violated. We encourage you to contact us first at it.team@saltzltd.works so we can address your concerns directly.

To exercise any of these rights, submit a request to it.team@saltzltd.works with sufficient information to verify your identity. We respond within one month, extendable by two further months for complex requests with notification of the extension and reasons.

Children's Privacy

SALTZ LTD services are directed at business clients and professionals. We do not knowingly collect personal data from individuals under eighteen years of age. If we become aware that personal data from a minor has been collected without appropriate parental consent, we will take steps to delete such data promptly.

Automated Decision Making

SALTZ LTD does not use automated decision-making or profiling that produces legal or similarly significant effects on individuals. Where automated tools assist in service delivery, such as infrastructure monitoring or security threat detection, human oversight and review remain integral to all consequential decisions.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology or legal requirements. Material changes will be communicated through saltzltd.works or direct notification to registered clients. The date of the most recent revision appears at the top of this document.

We recommend reviewing this Privacy Policy regularly. Continued use of our website or services after changes take effect constitutes acceptance of the updated policy.

Contact Information

For questions, concerns or requests relating to this Privacy Policy or our data protection practices, contact SALTZ LTD at it.team@saltzltd.works or 4 - 6 Greatorex Street, London, E1 5NF United Kingdom. Telephone enquiries may be directed to +44 7700 955443 during business hours.